Skip to content

On the Agenda

Our 2024 agenda has yet to be revealed. But you can expect inspiring keynotes, insightful panel discussions, interactive roundtables, and plenty of networking opportunities.

See the lineup
*Agenda is subject to change
1:30pm – 2:30pm EST
Panel Discussion

Catalyzing enterprise-wide CX transformation

  • Sarah Sossong

    Commonwealth Care Alliance, SVP, Digital Health & Informatics

  • Ashis Barad, MD

    Allegheny Health Network, Chief Digital Officer

  • Mack McGee

    CareFirst BlueCross BlueShield, Chief Marketing Officer

  • Brian Ancell

    League, President & COO

Learn more
10:00AM- 10:30am est

Break

12:30pm – 1:00pm EST
Fireside Chat

A CX roadmap for comprehensive care in the home

  • To be announced

Learn more
Roundtable

Building differentiated CX in today’s digital ecosystem

  • Scott Brown

    Accenture, Managing Director

  • Bob Crawford

    Blue Cross Blue Shield of Michigan, VP, Corporate Marketing & Customer Experience

  • Irina Pelphrey

    Albertsons Companies, VP of Health

Learn more
1:30pm – 2:30pm EST
Panel Discussion

Catalyzing enterprise-wide CX transformation

  • Sarah Sossong

    Commonwealth Care Alliance, SVP, Digital Health & Informatics

  • Ashis Barad, MD

    Allegheny Health Network, Chief Digital Officer

  • Mack McGee

    CareFirst BlueCross BlueShield, Chief Marketing Officer

  • Brian Ancell

    League, President & COO

Learn more
10:00AM – 11:00AM
Test

Session Test 1

  • Aaron Miri

    Baptist Health, SVP and Chief Digital and Information Officer

10:30 AM – 12:00PM
Tag

Test Title

  • Aaron Martin

    Amazon, Vice President, Healthcare

  • Aashima Gupta

    Google, Director, Global Healthcare Strategy & Solutions

  • Alex Oshmyansky

    Mark Cuban Cost Plus Drug Company, Founder & CEO

Tag 2

Test Title 2

  • Caitlin Donovan

    Uber, Global Head of Uber Health

  • David Epstein

    Bestselling Author

  • Danielle Cerisano

    League, Chief Financial Officer

  • Cary Grace

    AMN Healthcare, President and CEO

Learn more
12:00PM – 12:30PM

Break

12:30PM-1:30PM
Tag 3

Test Session 3

  • Aashima Gupta

    Google, Director, Global Healthcare Strategy & Solutions

3:00pm – 4:00pm EST
Roundtable

Building differentiated CX in today’s digital ecosystem

  • Scott Brown

    Accenture, Managing Director

  • Bob Crawford

    Blue Cross Blue Shield of Michigan, VP, Corporate Marketing & Customer Experience

  • Irina Pelphrey

    Albertsons Companies, VP of Health

Learn more
Roundtable

Bridging the gap to align care and tech teams

  • Jessie Beegle

    LifePoint Health, SVP and Chief Innovation Officer

  • Greg Gilbert

    McKinsey, Partner, Healthcare Digital & Analytics

  • William Walders

    Health First, CIO & SVP Operations

  • John Boerstler

    U.S. Department of Veterans Affairs (VA), Chief Veterans Experience Officer

Learn more
3:00pm – 3:30pm EST
Fireside Chat

Building humanity into digital and clinical healthcare experiences

  • Doug Johnson

    Edward Elmhurst Health, Chief Experience Officer

  • Mike Butler

    Providence, Former President

  • Tom Sullivan

    League, Editor-in-Chief

Learn more