Healthcare’s premier CX transformation event

Aashima spearheads Healthcare solutions for Google Cloud. In this role, she sets the direction for the transformative Healthcare solutions and leads engagement with healthcare key executives in helping transform their business strategies that define new models for care, revenue generation and improved patient experiences. By incorporating strategic technology elements of artificial intelligence and Cloud technologies into the care regimen, she strongly believes that patient care and experience can be substantially improved.

Tracy Saula is the Senior Vice President of Product & Health Experience for Highmark Health, a Pittsburgh-based national health and wellness organization and the second-largest integrated health care delivery and financing system in America. In this role, Tracy is responsible for leading the teams that develop health plan insurance products, revolutionize the digital experience, and design solutions aimed at optimizing the health care journey and experience for customers and clinicians.

A passionate health executive with a broad array of experiences and successes at the health plan, provider, and integrated level, Tracy has a proven track record of developing new strategies and leading efforts to bring those strategies to life.

Caitlin Donovan is the Global Head of Uber Health. She joins Uber most recently from MyOrthos, an Orthodontic Services Organization, where she served as Chief Operating Officer. Prior to that, Caitlin developed her knack for tackling obstacles to patient care as Chief Operating Officer of Circulation and Executive Vice President of Operations at LogistiCare (now ModivCare), specialty benefit managers in the non-emergency medical transportation space. She also served as the Vice President of Operations at CareCentrix with a focus on home health and post-acute care. Early in her career, she worked in finance as an investor at Bain Capital and as a member of the internal consulting group at Summit Partners. She earned her bachelor’s degree in Economics from Harvard University and lives in Dover, Massachusetts with her husband and two boys.

Mike Butler has over 30 years of experience across a range of senior executive roles in the healthcare industry. He was formerly President of Providence, where he helped to create the third-largest health system in the U.S., increasing revenue from $2 billion when he joined in 1998 to $25 billion today. Mike also served as Providence’s CFO and COO, with accountability for ambulatory and hospital operations, finance, strategy, technology, digital innovation, clinical institutes, population health and people development.